Privacy Policy
Introduction
Welcome to Vivo Music! We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect
Personal Information
We may collect the following personal information from you:
- Contact Details: Your name, email address, phone number, and postal address.
- Account Information: Details related to your Vivo Music account, including login credentials.
- Payment Information: Information necessary for processing payments, such as credit card details.
- Usage Data: Data about your interactions with our website, including pages visited, time spent, and preferences.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use your information for the following purposes:
- Providing Services: To deliver sheet music, process orders, and manage your account.
- Communication: To respond to inquiries, provide customer support, and send relevant updates.
- Marketing: To inform you about new products, promotions, and special offers (you can opt out at any time).
- Legal Compliance: To comply with applicable laws and regulations.
Data Security
We take data security seriously. Your information is protected through encryption, access controls, and regular security assessments.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your data.
- Opt out of marketing communications.
Third Parties
We may share your information with trusted third parties (e.g., payment processors) for specific purposes. We do not sell your data to third parties.
Changes to this Policy
We may update this privacy policy from time to time. Any changes will be posted on our website.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at orders@vivomusic.co.za.